FAQ
Is my payment actually processed?
No. This is a portfolio demonstration — the checkout flow is fully simulated, no card details are transmitted anywhere, and no order is fulfilled. A visible notice on the checkout and confirmation pages says as much.
How long does shipping take?
Standard shipping is free and arrives in 5–7 days. Express shipping is $18.00 and arrives in 2–3 days. EU orders over €350 ship free, and delivery within Denmark is always free.
What is your returns policy?
Items may be returned within 30 days of delivery in original, unworn condition with tags attached. See our Returns page for the full policy.
Do I need an account to order?
No account is required. Checkout is guest-only — you'll just need a shipping address and an email for your order confirmation.
How do I find my size?
Each product page lists available sizes, with sold-out sizes shown struck through. Sizing notes specific to that piece are in the Size & Fit section of the product description.
Do you ship internationally?
Yes. International deliveries are available at checkout; rates and timelines vary by destination.
How can I contact you?
Reach us via the Contact page, or write directly to hello@atelier.example.